Case Studies
THE CHALLENGE
We regularly need to move temperature sensitive specimens to our research centre, including human and animal organ material classified as Category B dangerous goods under UN3373. It is not just about speed — the shipment has to be classified, packed and documented correctly, and dry ice has its own handling requirements on top of that.
HOW DELEX HELPED
DelEX UK is trained for Category B dangerous goods and dry ice handling, so shipments are collected and moved through properly compliant channels, not just quickly. We get the same fast dispatch and live updates as any of our other deliveries, with the added confidence that the regulated side of it is being handled correctly.
THE RESULT
Our specimens arrive on time and fully compliant, and we do not have to manage the dangerous goods side of the shipment ourselves. DelEX owns that part of the process for us.
THE CHALLENGE
We needed a courier for stock moving between our own branches, and for pieces going straight out to customers at home. Every parcel carries real value, so losing one or having it arrive damaged is not something we can risk.
HOW DELEX HELPED
DelEX UK handles both sides of it, branch to branch and branch to customer, treating every parcel the same way whether it is a short hop between our own shops or a delivery straight to someone’s door.
THE RESULT
Our stock and our customers’ orders move safely and on time, and we have one courier we trust for both sides of the business rather than juggling different arrangements for each.
THE CHALLENGE
Our tenancy agreement ended and we needed to be out and into our new home at very short notice, with no time to arrange packing and a van separately.
HOW DELEX HELPED
DelEX UK stepped in to pack up our belongings and transport everything straight to the new property, handling both parts of the move so we only had to deal with one company.
THE RESULT
We made the move out on time despite the short notice, with everything arriving at the new home safely and without the stress of coordinating it ourselves.
